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Technology consulting · Custom software

Technology consulting and custom software for complex systems

We build systems: we learn how your company works, design the architecture and develop the software that ties it all together. Platforms, integrations and automation that stay in production.

Internal platforms Systems integration AI automation
Diagram of a custom system that connects data, reports, messages, payments and scheduling in a single core
The starting point

When work depends on copy, paste and memory

Information about a single customer ends up scattered across email, a spreadsheet, the ERP and the memory of whoever runs the process. Each tool does its part; what gets lost is the handover from one to the next.

Signs you need a system

  • The same data gets entered two or three times.
  • Some processes only one person knows how to run.
  • To find out how an order or a project is going, you have to ask.
  • Reports are put together by hand at the end of the month.
  • Every new customer brings more admin work.
On the left, scattered and disconnected tools; on the right, the same data organized in a single system
Sound judgment

Buy, adapt or build: we tell you what makes sense

You don't always need to develop. We choose the option that asks your team to change the way it works as little as possible.

Buy

If the process is standard—payroll, accounting, invoicing—the sensible choice is a tool that already exists. We help you choose it and get it up and running.

The trade-offYour team works the way the tool dictates.

Adapt

If the tool almost fits, we configure it and connect it to everything else: the fields, statuses and integrations it was missing.

The trade-offYou depend on its limits and its updates.

Build

If using it means working worse, or what sets you apart doesn't fit in it, we build it custom.

The trade-offYou make every decision, and it needs maintaining. We take care of that.

And if the answer is to develop nothing at all, we'll tell you. How we work.

What we build

Custom software development, from platform to integration

Every system is different, but almost all of them combine these four pieces around your data.

Custom management dashboard with KPIs, a trend chart and the status of each process

Platforms and back office

  • Role-based management dashboards
  • Portals with a private customer area
  • Multi-company and multilingual

Systems integration

  • ERP, CRM and online stores
  • Payments and bank gateways
  • WhatsApp Business, email and calendar

Automation and AI

  • Workflows, alerts and reminders
  • WhatsApp and voice assistants
  • Repetitive tasks that stop being manual

SaaS products and apps

  • Software to sell to your customers
  • Subscriptions and licenses
  • Web and app on the same system
Why Torpedo Bits

We build systems, not prototypes

What we deliver has to work on day one and keep working as your company grows. See case studies.

Technical judgment

We analyze before we propose, and we explain the reasoning behind every decision, without jargon.

One team

The people who design the system are the ones who build it and maintain it. No handovers, no middlemen.

Built to last

Architectures that hold up as you grow, with security and performance taken care of from the start.

How we work

The development process, phase by phase

Six phases with clear deliverables. At the end of each one, we review it with you before moving on.

  1. Analysis

    We talk to your team, review your current processes and systems, and set the scope and goals.

  2. Design

    Architecture, user experience and a phased plan with a fixed timeline and budget.

  3. Development

    We build in increments you can test early, instead of waiting until the end.

  4. Testing

    We check functionality, performance and security with real cases before going live.

  5. Go-live

    Data migration, team training and a supported launch.

  6. Evolution

    Support, maintenance and improvements as the system grows with you.

First conversation

Start by telling us how you work today

You don't need to come with a fully defined project. If you know which process is holding you back and who runs it, we can point you in the right direction.

Tell us about your project

A look at your case

We review your situation and your specific goals.

An honest recommendation

Buy, adapt or build: what really makes sense for you.

Room for improvement

Where time is being lost today and what can be automated.

No commitment

If it doesn't make sense for us to do it, we'll tell you that too.

Product

AI Assistant

What we build for others, we also offer ready to use: an assistant that serves your customers on WhatsApp and over the phone, manages bookings and integrates with your systems. Under your brand.

  • Replies at any hour, in the customer's language
  • Scheduling, reminders and automatic notifications
  • Connected to your calendar and your tools
AI assistant serving customers on WhatsApp and by voice and confirming a booking
FAQ

Common questions about custom software

Don't see yours? Write to us at [email protected].

When the way you work is part of what sets you apart, and standard tools force you to duplicate tasks or handle exceptions on the side. If an existing product does the job well, we'll recommend that one.

Analysis, design, development in increments, testing, go-live and evolution. At the end of each phase, we review the results with you before moving on to the next.

It depends on the scope and complexity. After the initial analysis, we send you a phased proposal with fixed scope, timeline and price.

Yes. Often the job is to organize, integrate and modernize what already exists, in phases and without bringing the business to a halt.

Yes. The same team that builds the system then takes care of its maintenance, support and improvements.

Yes. We design it to grow: when a new need comes up, it gets added without rebuilding what already works.
Let's talk

Have you outgrown your system?

Tell us what you need and we'll explain how we'd approach it. We're based in Palma de Mallorca.